Effective Date: 19/01/2026
Your privacy is important to us. This Privacy Policy explains how EastEndTrip (“we”, “us”, “our”) collects, uses, stores, and safeguards information when users access our travel search, comparison, and referral platform.
Our website functions primarily as a travel search engine and affiliate platform. We do not sell travel services directly, nor do we collect payments, booking information, ticket details, or financial transaction data.
By using our website, you consent to this Privacy Policy. If you do not agree, you should discontinue use of the website.
1. Information We Collect
We may collect two broad types of information:
A. Information You Provide Voluntarily
You may provide basic information voluntarily when you:
- Submit a contact form
- Send us an email inquiry
- Subscribe to newsletters or alerts
- Request customer support
- Provide feedback or reviews
This information may include:
- Name
- Email address
- Phone number (if voluntarily submitted)
- Comments or support details
We do not require or ask for sensitive personal information, banking details, passwords, passport details, or identity documents.
B. Automatically Collected Information (Non-Personal Data)
To improve website usability, security, and analytics, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Clickstream data
- Referral URL
- Time spent on pages
- Approximate location (city/country level)
- Cookies and tracking pixels
This information is non-personal and cannot be used to identify individuals.
2. Information We DO NOT Collect
Because we act only as an affiliate/referral platform, we do not collect or store:
- Credit card or banking details
- UPI or payment account information
- Transaction amounts or merchant records
- Passenger names or passport data
- Ticket details or booking IDs
- Travel itineraries, hotel data, or insurance details
- Supplier account passwords or login credentials
- Any personal information entered on third-party platforms
All payment and booking-related information is collected and processed only by the third-party supplier website.
3. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Website functionality
- Performance analytics
- Traffic measurement
- Affiliate tracking
- Advertising relevance improvement
- User behavior analysis to improve UI/UX
You may control or disable cookies through your browser settings; however, doing so may affect website functionality.
We do not track you across websites for profiling, nor do we sell cookie data to advertisers.
4. Use of Collected Information
We may use collected information to:
- Operate and improve our platform
- Analyze website performance and traffic
- Debug usability, errors, and technical issues
- Communicate with users who contact us voluntarily
- Respond to support requests or inquiries
- Enforce legal terms, prevent abuse or fraud
- Maintain security and protect our systems
We do not use your information for unsolicited marketing without your consent.
5. Affiliate links & Third-Party Data
When you click a travel deal or booking redirection on our platform, you are transferred to an independent third-party supplier, where you may share personal and financial information.
Once redirected:
All information provided — including personal details, contact information, booking details, and payment — is governed by the Privacy Policy, Data Policy, and Terms of that third-party supplier.
We do not have access to this information and cannot view or retrieve:
- Booking records
- Travel or accommodation details
- Payment methods or card numbers
- Refunds, cancellations, or amendments
- Insurance or telecom activation data
Your transaction relationship is exclusively with the supplier, not with us.
6. Third-Party Service Providers
Our platform may use legitimate external service providers for:
- Analytics (e.g., Google Analytics)
- Affiliate tracking (e.g., Travelpayouts)
- Cloud hosting or server infrastructure
- Email/Newsletter systems (if enabled)
- Advertising systems (optional)
These providers may collect anonymized or cookie-based usage data necessary to run their services.
They do not receive your personal data from us unless you have voluntarily submitted something like your name or email for a support request.
7. Data Security
We employ reasonable technical and administrative measures to safeguard any voluntarily submitted information from:
- Unauthorized access
- Alteration
- Misuse
- Accidental disclosure
- Data loss or breach
However:
- No internet system is 100% secure
- We cannot guarantee absolute protection against cyber threats
- Third-party suppliers maintain their own independent security practices
We are not responsible for security lapses on third-party booking websites.
8. Data Sharing & Disclosure
We do not sell, rent, or trade personal data.
We may disclose voluntarily submitted data only when:
- Legally required by government or law enforcement
- Necessary to protect rights, security, or fraud prevention
- Required to enforce website rules
We never disclose user financial, booking, or supplier data, because we do not possess it.
9. Children’s Privacy
Our platform is not intended for minors below the legal age of majority in applicable jurisdictions. We do not knowingly collect personal data from children.
If you believe we have unintentionally received information from a minor, contact us and we will delete it immediately.
10. Third-Party Websites & External Links
Our website contains outbound affiliate links and promotional redirections. Once you leave our platform:
- We no longer control the browsing experience
- Third-party privacy policies apply
- Their data collection, refund rules, marketing practices, or analytics systems may differ from ours
We recommend reviewing:
- Supplier Terms
- Supplier Privacy Policy
- Supplier Refund Policy
- Supplier Payment policies
before submitting personal or payment information.
11. Access, Correction & Deletion Requests
If you voluntarily submitted personal contact information and wish to:
- Access it
- Correct it
- Request deletion
you can email us, and we will assist within a reasonable timeframe.
We cannot:
- Access or delete booking records
- Access supplier accounts
- Modify supplier travel data
- Trace or delete payment or refund history
because we do not control those systems, and no such data is stored with us.
12. Data Retention
We may retain voluntarily submitted information (like emails or messages) for:
- Support history
- Compliance reasons
- Analytical or internal documentation
- Platform safety and abuse prevention
We retain only minimal and necessary data and do not retain financial or booking information.
13. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will appear on this page with a revised effective date.
Continued use of the platform after updates constitutes acceptance of revised terms.
14. Contact Information
For privacy inquiries, support, or clarification, contact us at:
📩 web@eastendtrip.com